Pricing

SunSolve Subscriptions

Choose the perfect plan that suits your needs and budget. No hidden fees.

US Dollars

Startup

Monthly access for small companies

$ 499
per month + $2K setup
  • For companies with < 20 employees
  • 1 user license
  • 100 Million rays per month
  • No rollover — unused rays expire monthly
  • Essential support (basic email)
  • Ray allocation doubles after 12 months

Solo

Single-user commercial license

$ 8K
per year + $4K setup
  • Single-user commercial license
  • 1 user license
  • 1 Billion rays per year
  • No rollover — unused rays expire annually
  • Essential support (basic email)
  • Setup fee credits toward Professional upgrade within 12 months
Popular

Professional

Production commercial use for teams

$ 16K
per year
  • Pre-release features including custom circuits
  • Advanced support
  • Shared materials library with team management
  • 10 user licenses
  • 10 Billion rays — unused roll over (cap 1.5×)
  • Team dashboard with usage analytics

Enterprise

For large organizations with advanced needs

$ 30K
per year (customizable)
  • Priority upgrades — 8 days/yr included with rollover (cap 16 days)
  • Priority advanced support
  • API access & custom training sessions
  • 15+ user licenses, multi-region support
  • 30+ Billion rays — unused roll over (cap 1.5×)
  • Pre-release features including custom circuits

Priority Upgrades

Dedicated development time to upgrade SunSolve for your business and research needs

Enterprise Priority Upgrades Allowance

Our customers often need SunSolve upgraded to meet specific business and research requirements. The priority upgrades allowance included with Enterprise plans allocates dedicated development time for enhancements to the software that matter most to you.

  • 8 days per year of dedicated development time, with unused days rolling over annually (cap 16 days)
  • Priority means your project is scheduled promptly — typically completed within a month, depending on complexity
  • Upgrades can include new features, workflow improvements, custom integrations, or specialized modeling capabilities
  • Unused days roll over to the next period up to a maximum of 16 days. All banked days are forfeited if the subscription lapses or is downgraded

Essential vs Advanced Support

Understanding the different levels of support included with your plan

Essential Support

  • Included with Startup and Solo plans
  • Email support for software usage and installation
  • Access to documentation and knowledge base
  • Standard response times during business hours

Advanced Support

  • Included with Professional and Enterprise plans
  • Everything in Essential Support
  • Support for pre-release features including custom circuits
  • Characterisation, integration with Griddler, Quokka, Sentaurus
  • Review of simulation results and guidance on experiments
  • Guidance on physical and simulation experiments to achieve your goals

FAQs

Frequently Asked Questions

Find answers to common questions about our pricing, licenses, and usage.

What does the ray count mean?

The ray count represents the computational resources available for your simulations. Each ray is a light path traced through your model. More complex models require more rays for accurate results. A typical simulation uses 500 million rays, so 1 billion rays is sufficient for most users.

Is there a free trial available?

Yes, we offer a fully supported one month free trial program for new users to thoroughly test SunSolve before committing to a subscription. Contact our team to get started.

Do you offer academic or research pricing?

Yes, we offer discounted pricing for academic and research institutions on long-term research projects. Please contact our sales team to discuss your needs and we'll put together a package that works for your institution.

What payment methods do you accept?

We accept most major credit cards, wire transfers, and purchase orders from institutions and businesses.

What happens if I reach my fair usage limit?

Once you reach your fair usage limit, simulations are paused until your next billing period begins or you upgrade to a higher plan.

Startup, Solo & Professional — your ray allocation is fixed for the billing period. Once it's used, you'll need to wait for the next period or upgrade your plan.
Enterprise — can purchase additional rays on demand. Contact our sales team to top up.

Loyalty bonus: Some plans reward long-term subscribers with increased allocations upon renewal, so your capacity grows over time. Once your allocation for the period is fully used, you'll need to wait for the next period or upgrade.

What are the benefits of renewing?

Renewing rewards loyalty through usage rollover: unused rays carry forward on annual plans, building a growing asset the longer you stay.

Enterprise customers also accumulate priority upgrade days (8 days/yr, cap 16 days) — banked engineering time you can draw on for custom work.

All banked benefits are forfeited if the subscription lapses.

How does the Startup plan work?

The Startup plan is a pay-as-you-go monthly option at $499/month with a one-time $2,000 setup fee, available to companies with fewer than 20 employees.

Fair usage: 100 million rays per month, no rollover between months.
Support: Essential (basic email for software usage and installation).
Billing: Credit card.

The Startup plan can be used for commercial work — it is simply limited by the monthly ray limit and single-user license.

What is the Solo plan?

The Solo plan is an annual single-user commercial license at $8K/year with a one-time $4K setup fee.

It includes essential support and 1 billion rays per year. Solo is designed for individual users who need a dedicated commercial license but don't need the team features or advanced support of Professional.

Upgrade credit: If you upgrade to Professional within 12 months of your Solo start date, your $4K setup fee is fully credited toward the first year. After 12 months, the credit expires.

Can I upgrade my plan later?

Yes, you can upgrade at any time.

Proration: The price difference is prorated for the remaining subscription period, but only if you have both time and fair usage allocation remaining. If your fair usage limit has been completely consumed, no credit is available.

Solo → Professional: If you upgrade within 12 months of your Solo start date, your setup fee is fully credited toward the first year of Professional.

What happens if I downgrade my plan?

Downgrading forfeits all accumulated retention benefits, including banked fair usage allocation and priority upgrade days (Enterprise).

Your new subscription starts fresh at Year 1 terms with the allocations of the lower tier. Any setup fees applicable to the lower tier are payable upon downgrade.

If you are considering a downgrade due to budget constraints, please contact our sales team — we may be able to offer an alternative that preserves your accumulated benefits.

SunSolve

The only simulation environment that models the physics from solar cell right through to annual yield.